Increase Retention with Renewal Check-ins
Use renewal as an opportunity to touch base with families about their current needs and goals. Families that are feeling overwhelmed might benefit from respite or taking lower-need children for a time, and families that are gaining experience may be ready to take on higher-need placements.
Who Can Do This?:
The Problem It Solves
With foster homes, particularly skilled homes, in such high demand, it’s all too easy to keep making placements in a home until they burn out and quit. Using renewal as an opportunity to check-in helps retain families longer; for example, a BRS home may be open to converting to a general license in lieu of closing.
On the other side of the equation, it may not be obvious when an existing family is ready to take on more responsibility and train to take higher-need placements. Renewals offers a natural opportunity for this conversation.
How To Do This
- Keep a spreadsheet or calendar of renewal dates for families on your case load.
- Before the work of renewing their license begins, schedule a check-in call.
- Familiarize yourself with their current and recent placements prior to the call.
- If a family has or recently had a stressful placement or disruption, consider options that might give them a break, such as stepping down to take a lower-need placement, being placed on hold for awhile, or becoming a respite placement.
- If a family has become more experienced and seems interested, use this conversation to talk to them about what a higher-need placement might look like, and what trainings or experiences are available for them to upskill.
We’re working to collect exact data on this, but we believe this increases retention rates of foster families.
Who’s Doing This?