Email Renewal Requirements
Send an email to foster families 2-3 months before their license expires, outlining the steps requird for their renewal.
Who Can Do This?:
The Problem It Solves
Families are often overwhelmed with responsibilities and let licensing renewal requirements like training and follow-on paperwork fall by the wayside. Mailed reminders are easily lost in the volume of other mailings received from a foster care agency. Most systems do not have an electronic portal for families to check their renewal status on their own, leaving them dependent on manual communications.
How To Do This
- Write an email to a current foster family with an upcoming renewal, including every possible renewal requirement.
- Save this email as a template.
- Keep a list, in your IT system or in a spreadsheet, of currently-licensed families and their renewal dates.
- When a family is 60-90 days from their renewal date, send them this email, editing the requirement list to reflect their remaining steps.
- Respond as needed to continually mark requirements as complete, and highlight remaining steps
We are still collecting concrete data, but believe that this means:
- Families can complete their renewal requirements faster, with fewer follow-ups from their licensing worker.
Who’s Doing This?
Frederick County, MD